TeraVera Secure AI

API Terms of Service

Last updated: June 10, 2025

These terms and conditions (“Terms”) govern your use of the Teravera.com website and all associated content, services, and products, including Teravera’s API offerings (collectively referred to as the “Services”). By using our Services, you accept these Terms, along with all related policies, including our Privacy Policy, and any additional guidelines or rules we may publish from time to time (together, the “Agreement”).

Your continued use of our Services constitutes agreement to any automatic updates or upgrades we may implement. 

Teravera Limited is a company registered in the United Kingdom under company number 11669466, with its registered office located at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.

Please review these Terms carefully. By accessing or using any part of our Services, you acknowledge that you are bound by this Agreement.

 

Account Requirements

To use our Services, you need to create a Teravera account. By doing so, you agree to provide complete and accurate information. You also consent to receive transactional emails and, optionally, marketing emails from which you can unsubscribe at any time.

 

Prohibited Activities

By using our Services, you agree not to:

  • Violate any applicable laws or regulations within the EU, EEA, or UK.
  • Infringe upon intellectual property rights.
  • Post, share, or transmit content that is defamatory, harassing, discriminatory, harmful, or otherwise unlawful.
  • Share sensitive personal information belonging to others.
  • Distribute malicious software, viruses, spam or other harmful code.
  • Use the Services to create or spread content that is inappropriate, hateful, violent or illegal.
  • Disrupt or interfere with any systems or networks.
  • Attempt to create or distribute:
    • NSFW, lewd or explicit material.
    • Content that promotes hate, violence or illegal activities.
    • Personal data - your own or others' - without a valid legal basis.

 

Usage Restrictions

By using Teravera, you agree not to:

  • Violate any applicable local, national, international laws or regulations.
  • Exploit, harm or attempt to harm minors in any way.
  • Create or spread knowingly false information intended to harm others.
  • Generate or share personally identifiable information that could be used to harm someone.
  • Defame, harass or target others with harmful content.
  • Use the Services for solely automated decision-making that negatively affect someone’s legal rights or result in binding obligations.
  • Discriminate against or harm individuals or groups based on online/offline behaviour or real or assumed personality traits.
  • Take advantage of vulnerable groups such as those defined by age, mental, social or physical traits to manipulate their behaviour in a way that causes or is likely to cause harm.
  • Discriminate against individuals or groups based on legally protected traits or categories.
  • Provide or interpret medical advice or results.
  • Use the Services for activities related to law enforcement, justice, immigration or asylum such as predicting fraud or criminal behaviour through profiling or arbitrary analysis.

 

Data

  • Private and Isolated: Your data is fully private and kept separate from any public or shared datasets. Teravera Ltd does not use your data to train its AI systems, nor is it shared with other clients or made public. All content you provide is used solely to deliver the services you've requested.
  • Internal Analysis Only: We may analyse your data in an anonymized and aggregated form to improve internal processes and ensure security. However, this does not involve exposing your data to third parties or the public.
  • Data Loss Risk: If you lose access to your account, whether through cancellation or other means, your data may be permanently lost. Deleted data, such as removed sources, cannot be recovered. 
  • Data Ownership: You remain the owner of your data and may delete it whenever you wish.

 

Data Protection 

Our GDPR-compliant Data Processing Agreement (DPA), which is incorporated by reference, outlines how we handle personal data. We implement strong administrative, physical, and technical measures (such as encryption, secure storage, and access controls) to safeguard your data from unauthorized access or disclosure. 

Your data will: 

  • Remain private and isolated from public datasets and other clients’ information.
  • Never be used to train AI models without your explicit written permission.
  • Only be processed to deliver the Services you’ve requested.

 

API Access and Data Security

API access and related security measures remain unchanged from the original terms. Data protection continues to ensure that client data stays private and separated from any public or shared datasets.

 

Data Protection and Client Data Safeguards

We are fully committed to protecting your data:

  • Your data remains private, isolated, and is never included in public datasets or used to train any models other than your own.
  • We comply with GDPR, ensuring lawful processing, data minimization, and clear purpose limitations.
  • Advanced security measures and strict access controls are in place to safeguard your information.

 

Security

You are responsible for keeping your account, passwords, and API keys secure. If you suspect any unauthorized access, please notify us right away. 

 

Eligibility & Legal Terms

Our Services are intended for individuals aged 16 and older, in accordance with GDPR requirements.

 

Disclaimer 

Services are provided on an “as is” basis. Teravera Ltd makes no warranties, express or implied, including those of merchantability, fitness for a specific purpose, or non-infringement. We do not guarantee that the Services will be error-free or continuously available.

 

Governing Law & Dispute Resolution

This Agreement is governed by the laws of England and Wales, excluding conflict of law principles. Any disputes will be handled by the courts in London, England, unless consumer protection laws in your country grant you the right to file claims in your local courts. 

 

Limitation of Liability

Teravera, including its suppliers and licensors, will not be liable for:

  1. Any indirect, incidental, or consequential damages.
  2. Costs incurred to replace goods or services.
  3. Loss or corruption of data, or service interruptions.
  4. Any amount exceeding the fees you've paid to Teravera in the 12 months prior to the issue giving rise to the claim. 

We are not liable for delays or failures caused by circumstances beyond our reasonable control. These limitations apply unless restricted by applicable law. 

 

Intellectual Property Rights 

All intellectual property rights relating to Teravera AI, API, code or algorithmic services remain the property of Teravera. All intellectual property rights relating to your software solutions and services remain your property.

 

Support

Support is available via our AI support team on apisupport@teravera.com. We aim to respond within 24 hours, though resolution times may vary based on the complexity of the issue and staff availability. 

Thank you for connecting with TeraVera. We have a lot of interest in Secure AI from developers, partners and distributors at the moment and will be in touch shortly.